Data protection declaration and information according to Art. 13 and 14 DSGVO
Tourismusinformation Bad Bleiberg
9530 Bad Bleiberg
Phone +43 4244 31306
Data processing purposes
If you contact us via the form on the website or by e-mail, your details will be stored for six months to process the request and in case of follow-up questions. We will not share this information without your consent. If you fill out the contact form, HEROLD Business Data GmbH, as a processor, processes the data on the basis of the General Terms and Conditions (in particular the regulations for order data processing contained therein). HEROLD Business Data GmbH uses a subcontractor (SurveyMonkey Europe UC, 2 Shelbourne Buildings, 2nd Floor, Shelbourne Road, Ballsbridge, Dublin 4, Ireland), who gains access to the data contained in the contact form and stores the data in the USA. Any submission of data to the subcontractor is based on a Commission Appropriateness Decision (Self-Certification Privacy Shield).
Processing and use of personal data
We only process and use your personal data if you voluntarily provide us with this data. In most cases, this is done in connection with a service on our website (e.g., subscribing to newsletters) or providing a service (e.g., booking or inquiry). User or customer data are used exclusively for the purpose of fulfilling our services and for the purpose of advertising our own offers.
Disclosure of personal data
Personal data transmitted online will be shared with third parties only after your prior consent or legal obligation. Legal obligations include, in particular, judicial or administrative orders for the publication of data in connection with unlawful acts. The exception of this is the disclosure of data as far as this is directly necessary for the fulfillment of contractual obligations, such as to process payments to the credit institution responsible for the payment or to pass on data to the shipping company responsible for the delivery.
In addition, data is collected and used for analysis purposes. This data processing is not personal (see below for information about cookies).
When visiting this website, log files are also stored which contain the IP address and other data for accessing the website (eg date, time, user agent, referer). The data processing is limited in time (maximum seven days) and only to protect against DDOS attacks or other interference with the functionality of the website and any underlying database systems.
Legal basis for data processing:
On the website data are processed exclusively on the basis of the legal regulations (DSGVO, TKG 2003).
Data processing is based on Art. 6 para. 1 lit. b) (Contract performance) DSGVO and § 96 (3) TKG.
In the case of the use of analysis tools, the data is used on the basis of Art. 6 para. 1 lit. f) (legitimate interest) DSGVO. The legitimate interest in the use of data is the improvement of the website and the success of online advertising.
The use of IT data security measures also takes place on the basis of Art. 6 para. 1 lit. f) (legitimate interest) DSGVO. The legitimate interest in the use of data is the protection of your own IT systems.
This website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm. On this page so-called session cookies are used. These are generated when the website is called up and automatically deleted. They are used for recognition if you call up the same website again within a short time, in order to take into account already made presettings again. No personal data will be stored or processed. Cookies have the purpose of making the website offer user-friendly. Some cookies remain stored on your device until you delete them. They allow the website operator to recognize your browser the next time you visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases. However, disabling cookies may limit the functionality of the site.
Web analytics service Google (Google Analytics)
This website uses features of the web analytics service Google Analytics. Provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. We use the function "Activation of IP anonymization" on this website. As a result, your IP address will be truncated by Google within Member States of the European Union or other parties to the Agreement on the European Economic Area prior to processing / storage. Google, on behalf of the operator of this website, will use this information to evaluate your use of the website to compile reports on website activity to measure the performance of online advertising for analysis and optimization purposes.
You can prevent the collection by Google of the data generated by the cookie and related to your use of the website as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en
The relationship with the web analytics provider is based on order data processing when using Google Analytics. The transmission of data to the processor is based on an adequacy decision of the European Commission (Self-certification Privacy Shield). The data is deleted regularly (currently every 26 months).
Using Google Adwords Conversion Tracking
The relationship with the web analytics provider is based on order data processing when using Google Adwords Conversion Tracking. The transmission of data to the processor is based on an adequacy decision by the European Commission (Self-Certification Privacy Shield). Google is also required to delete the data on a regular basis (currently every 39 months).
Using Facebook Pixel:
Using Youtube Plugins:
Data processing by Feratel
The data processing in the inquiry and booking forms on our website is carried out on our behalf via the feratel Deskline system, operated by feratel media technologies AG, Maria-Theresienstraße 8, 6020 Innsbruck. Should inquiries be made, the data entered there will be offered to the hosts of the region Villach - Faaker See - Ossiacher See in a request pool for collection. A maximum of 10 companies can take the data and make suitable offers. Thereafter, the data transmitted by the guest will be deleted by the Region Villach Tourismus GmbH within 16 months, should no booking be made via the Feratel system. Data that has been processed as part of an online booking remain stored in accordance with legal requirements and are then deleted. In the contract for the processing of personal data, feratel media technologies AG guarantees you and us all necessary technical and organizational measures to protect your data in accordance with DSVGO regulations and to use them exclusively for the processing of your inquiries and bookings.
We use the MailChimp system to send newsletters. MailChimp is an offer from The Rocket Science Group, LLC, 512 Means Street, Ste 404 Atlanta, GA 30318.
When you sign up for one of our newsletters, the information you provide when signing up for the newsletter will be transmitted to and stored by The Rocket Science Group, LLC, 512 Means Street, Ste 404 Atlanta, GA 30318. After logging in, you will receive an email from MailChimp to confirm your registration ("double opt-in"). MailChimp offers extensive analysis of how the newsletters are opened and used. In addition, MailChimp uses the analytics tool Google Analytics and, if necessary, integrates it into the newsletter. More details about Google Analytics can be found in the "Google Analytics" section.
More information about MailChimp and privacy at MailChimp can be found here: http://mailchimp.com/legal/privacy/
You are entitled to information, correction, deletion, limitation of processing, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria this is the data protection authority.